How to make a claim

Making a claim is simple. Just click on the PDF icon below, fill in the downloaded form, and post it to the relevant claim office within 30 days of your initial treatment.

Claim Form 104K Claim Form - French version 78K Claim Form - Middle East (UAE only) 90K Claim Form - Middle East (excluding UAE) 90K Claim Form – Hong Kong 44K

Direct Settlement Network - Asia Pacific

Goodhealth have established an extensive network of Out-patient clinics with whom we will settle your medical treatment bills directly on production of your Goodhealth membership card. You can view the current listing below:

	The Goodhealth South East Asia Direct Settlement Network - International Healthcare Plan	520K
	The Goodhealth South East Asia Direct Settlement Network - AsiaCare Plan	520K

USA Provider Network

For those with Option 5 cover, Goodhealth has arrangements with various Provider Networks in the USA to enable treatment to be undertaken at those medical facilities. Direct billing can be organised but to be eligible for benefit all treatment must be pre-certified by us. For further details please refer to the claims procedure described on pages 17-19 of the Policy Wording. Full details of the Provider Network can be accessed by clicking on the link below for DocFind.

http://www.aetna.com/docfind/custom/passport
Please be advised that the HAA medical provider facility has now changed to DocFind. If you have any queries please contact your local office.